I went down and was told that the new room wasn’t ready (more tears) after standing there 20 more minutes there was finally a new room key. Finally at about 4:00 I got a call from the desk and was told to come get the new key. So I took her bosses card and went back to the icebox room to try to call the card I had just gotten. After two hours I went down to the desk and a front mgr came out and stood beside the clerk and told me that there was no other rooms available to which the clerk said there’s one here and pointed to the screen and the manager said no and she said yes and the manager gave her a dirty look and said no. He said he would make sure we got another room. When I called down to the desk I was told that maintenance would have to confirm what I said. Wyndham Grand Cancun All Inclusive Resort & Villas.

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They also were very shady about not paying out my earned P.T.O. Also, the 'Guest with a Gun' which I monitored that floor in Dispatch for hours, they cared less about my suggestion to Ban him from ever staying there again, but they used that 'incident' to find a way to end my time there. Ultimately, all they did was for show, and my impeccable near six months of employment with them abruptly ended. I was lied to by the 2nd-in-charge of Security guy to believe that I might 'outlive' the BoR, but that was just to get my hopes up. (Suspended Pending Investigation) - expect that to be the end.

They did not furnish my hand-written Witness Statement, and were very sloppy on the so-called 'investigation.' If you ever get S.P.I. I did, in full suit, and had my valid arguments, but all they did was back the Security Manager in his 'second guessing' of how I handled a case that came to Dispatch. I think they 'bank' on a lot of Folks not fighting their system or showing up for this Review Board. However, even though I was well prepared for the BoR, it was more of a 'going through the motions,' and they just appeared to have one for the sake of having it. Overall this is a Casino, expect corruption and being on the MS Gulf Coast also the 'Good Ole Boy/Gal' system is 'in full effect.' The terms of my employment with them ended upon a stark disagreement, and when I started their HR representative gave a 'plug' for their Board of Review process.

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